Support
Thank you for using Sherry Select. If the questions below don't answer yours, please contact us by email.
Contact us
Email: support@ak-science.com
Including the following helps us respond faster:
- Your device (for example, iPhone 15) and its iOS version
- The app version (shown on the app's App Store page)
- What happened, and the steps that led to it
We usually reply within 3 business days (Japan time). If you don't see our reply, please check your spam folder.
Frequently asked questions
How do I change the display language?
Tap the language button in the app to switch between Japanese, English and Spanish.
Can I use the app without an internet connection?
Yes. All data is included in the app, so it works fully offline. The app never connects to the internet.
I can't find a sherry with search.
You can search by name, style, region or bodega. Accent marks (á, é and so on) can be left out. Shorter keywords usually give more results.
Which devices are supported?
iPhone with iOS 15.0 or later. An Android version is in preparation.
Can I use the app on another iPhone?
Yes. On any device signed in with the same Apple Account, you can download it again from the App Store at no extra cost.
How do I request a refund?
Purchases and refunds are handled by Apple. Please use Apple's Report a Problem page (reportaproblem.apple.com).
Related
Please drink responsibly and only if you are of legal drinking age.